FAQ's
Do you have questions about how our wrap works or how it fits into your logistics? Below you'll find some frequently asked questions and answers. Didn't find what you were looking for? Ask your question using the form below, your question might just end up on this page.
Which heights of loads can I wrap?
Our standard wraps work for loads ranging from 60 to 180 cm high (excluding pallet height). Each model can accommodate approximately 60 cm of variation in load height, allowing you to use a single model across your logistics flows.
For low loads of 60 to 120 cm, use our smallest model, the Elvis Small. For taller loads of 120 to 180 cm, use the Elvis Large. If you mainly have loads in between sizes, you can opt for the Elvis Medium, which covers loads of 100 to 160 cm. See the technical data sheet for the exact parameters.
Do you have unusual heights? We can provide custom solutions.
Can I wrap partially loaded pallets?
Yes. The wrap adapts to the shape and height of your load, even with incomplete layers. Ideal for returns, rest pallets, or variable volumes. Whether your load is complete or incomplete, our wrap still delivers a stable load.
Can you wrap pallets with an uneven top layer?
Absolutely. Its flexible design allows the wrap to fit snugly around irregularly or loosely stacked products. You can see some examples on our product page.
Can overhanging loads be wrapped?
Yes, provided the overhang remains within reasonable limits. To properly connect to the pallet, the overhang along the long side of the pallet should be limited to approximately 2 cm. Larger overhang along the short side is possible, depending on the load height. We offer customized solutions for very specific situations. Request more information if you have significantly protruding loads; we're happy to help you find a solution.
How can I adjust the height?
The height can be adjusted using the adjustable side straps. This allows you to secure loads within a height range of approximately 60 cm, for example, between 120 and 180 cm, with a single wrap. One solution, multiple heights. Unique in the market. Watch the instruction videos on our product page.
How long does it take to apply the wrap?
On average, less than 60 seconds per pallet. Faster than manually applying film and even faster than an automatic turntable wrapper. Easy to apply by one person without any additional machinery. The instruction videos show you just how fast it is.
How much space does the wrap take up after use?
The wrap is fully foldable and takes up very little space. See the instruction videos and manual for proper folding and unfolding. When neatly folded, the wrap measures approximately 80 x 20 x 10 cm (L x W x H).
Can I label my load?
Yes. Our wraps have a transparent pocket on both sides for shipping labels or scan data. We also integrate QR or RFID solutions if desired.
What material is the wrap made of?
The wrap is made of a strong technical polypropylene textile, designed for hundreds of reuse cycles. The material is durable, washable, and recyclable. Both the straps and the fabric are made of the same material, in line with future design guidelines for recyclability.
How is the wrap attached to the pallet?
The wrap is attached to the pallet using an innovative hook system. This ensures your loads are securely anchored to the pallet. The hook is part of the wrap, allowing it to fold and unfold along with the wrap. Depending on your pallet type, we can also integrate other fastening options. Be sure to contact us if you require a solution for specific pallet types.
Can the wrap be printed with my logo?
Yes. You can choose to have your logo printed, color-coded, or barcode ID. This strengthens your brand and helps with internal logistics.
Why is this product better than other reusable wraps?
Our solution offers unique load stability that is impossible with other reusable wraps, not even with standard stretch film. This is demonstrated by our EUMOS 40509 certifications up to 0.8 g, a full 60% higher than other solutions. Furthermore, our solution is simply faster and easier to apply with just one person. A unique combination of speed, durability, and stability. In our blog, you can find more information about EUMOS 40509 tests and the hidden costs of insufficient load stability.
Does the wrap work on all types of pallets, including plastic and wooden ones?
Yes. Our wraps work on both wooden and plastic pallets. Our standard wrap is suitable for Euro pallets, but can also be used on other types of pallets. The wrap and hook can be further customized to your specific needs.
What is the ecological benefit compared to foil?
Up to 95% reduction in CO₂ emissions with more than 100 reuses, and even lower with 500 cycles. Wrapping a pallet with stretch foil produces approximately 2.5 kg of CO₂ per pallet. This is a combination of cradle-to-gate emissions and end-of-life emissions (through thermal recycling). Since this is calculated for every pallet wrapped, you can achieve significant CO₂ emission reductions with reusable wrap. You also save a mountain of plastic waste.
How long does a wrap last?
A wrap typically lasts 100 cycles, often more. If damaged, components can be repaired or replaced, further extending its lifespan.
Is the wrap flexible?
Yes. The wrap is flexible (not stretchy), and conforms to irregular loads. After use, it folds compactly. Watch our videos to see it in action.
Does this fit into my existing process?
Yes. You don't need new machinery, and one person can work faster than with film. Ideal for internal use or closed-loop systems.
How many wraps do I need?
That depends on your pallet rotations, return times, and desired buffer. We calculate this together based on your specific situation, so you never order too much or too little.
Can I combine with disposable foil?
Absolutely. You can start with a hybrid approach, deploying wraps where they're most effective. This way, you can add extra load stability to your existing loads, for example, without modifying your production line.
What if a wrap breaks or disappears?
In case of damage, you can easily request a repair. We repair the wraps so they can be used again hundreds of times. This is not only better for the environment but also cheaper than buying a new one. The wraps have a QR code and a unique number. If someone finds a lost wrap, they can identify its owner and return it correctly.
How do I participate in the pilot project?
Register easily through our website. We'll schedule an intake interview, visit you for a practical demonstration, and discuss the best steps for implementation in your context. Start here.
What is pallet stability and why is it so important?
Pallet stability refers to how firmly and securely a load remains on a pallet—during storage, internal transport, and external shipping. A stable pallet prevents boxes from shifting, bags from collapsing, or containers from tipping over. It's essential for smooth, safe, and sustainable logistics.
The influence of the load itself
The shape, weight, and packaging of your products directly impact their stability. A tightly stacked layer of boxes behaves completely differently than an amorphous load of bags, buckets, or rolls.
The risks of unstable pallets
Pallets that slide or collapse cause damage to products, downtime in your warehouse, and, in the worst-case scenario, accidents involving staff or carriers. Moreover, as a shipper, you can be held liable if the load is damaged during transport.
The role of packaging materials
What you use to secure your load—from disposable film to straps or reusable wraps like Elvis—makes a big difference. Each system has its advantages and disadvantages, depending on your load type and rotation frequency.
Tested to European standard (EUMOS 40509)
We use the EUMOS method to test the effectiveness of our wraps: a standardized acceleration test that simulates what happens to a pallet during sudden braking or steering. This way, we can guarantee that your load will remain securely in place in real-world conditions.
Would you like to delve deeper into this topic?
In our blog you will find more information about the EUMOS 40509 tests and the hidden costs of unstable loads.
We have old big bags lying around. Can you make wraps from them?
Absolutely. Our story began the same way: with the idea of giving old big bags a second life as reusable pallet wrap. That approach works, but it does come with some practical challenges—such as cutting loss, variations in material quality, cleaning, and the need for reinforcement.
We therefore always consider these types of questions on a case-by-case basis, together with the customer, to see whether we can create a technically and economically feasible solution.